Shipping policy
Shipping Policy
At Drop Dead Deal Center LLC, we work to get your order to you as quickly and reliably as possible. Because we offer products from multiple suppliers and fulfillment partners, processing and delivery times may vary by product.
Order Processing
Orders are typically processed within 1–3 business days. Processing times may vary depending on the product, supplier, order volume, holidays, or other circumstances. Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Rates
We offer free standard shipping on orders of $75 or more within eligible U.S. destinations. Shipping charges for orders under $75, when applicable, are displayed at checkout before payment.
Certain oversized, heavy, specialty, or otherwise excluded products may have different shipping terms. Any applicable shipping charge will be shown at checkout before you complete your purchase.
Estimated Delivery Times
Delivery times vary depending on the product, fulfillment location, destination, and shipping carrier. Estimated delivery information may be displayed on the product page, during checkout, or provided after your order is processed.
Delivery estimates are not guarantees. Carrier delays, severe weather, holidays, high shipping volumes, and other circumstances outside our control may affect delivery.
Multiple Shipments
Products in the same order may be fulfilled from different locations. As a result, your order may arrive in multiple packages and on different days. You will not be charged additional shipping solely because we divide an order into multiple shipments.
Tracking
When tracking information is available, it will be provided after your order ships. Please allow time for the carrier to update tracking information after a shipping label is created.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you discover an error. We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.
Additional shipping costs resulting from an incorrect or incomplete address, refused delivery, or an unclaimed package may be the responsibility of the customer where permitted by law.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, you receive the wrong item, or tracking indicates a delivery problem, please contact us as soon as possible at support@dropdeaddealcenter.com. Please include your order number and, when applicable, photographs of the item and packaging so we can investigate the issue.
Shipping Destinations
Available shipping destinations may vary by product. If we are unable to fulfill an order to the address provided, we will contact you regarding available options or issue an appropriate refund.
Questions
For questions about shipping or an existing order, contact us at support@dropdeaddealcenter.com.